STORE POLICY

 

Items Availability

 

Adjusting our website inventory with the stock held in our warehouse and store may lead to some discrepancies. Items may rarely appear as ‘’in stock’’ when they are ‘’out of stock’’ or on back order. In the event a customer purchases one such item, customer service will contact the customer by email indicating any back order dates, if applicable. The customer will have the option to wait until the back order date for the item to be shipped or opt for an immediate refund. The merchandise available at www.tyhboutique.com is subject to change.

 

Price Match + 5% Guarantee

 

To qualify for a price match:

 

1. All fees, shipping costs and taxes must be included in the price comparison.

2. Both items must be identical in brand, size, color and style number.

3. A customer requesting a price match must provide the website URL displaying the compared product and pricing.

 

*This offer applies ONLY to items sold by other online retailers.

 

Payments

 

You may place an order over the phone with our customer service agents.

 

PayPal and major credit cards (Visa, Master Card and American Express) are accepted payment methods.

 

We use PayPal Pro as our payment processing system. PayPal Pro has been implemented with the latest security and fraud prevention technologies to ensure that all credit card and personal information remains strictly confidential.

 

Sales Tax

 

All Canadian orders are subject to sales tax. Sales tax may vary by province. Please see table below. 

 

AB	BC	MB	NB	NL	NT	NS	NU	ON	PE	QC	SK	YT
5%	5%	5%	13%	13%	5%	15%	5%	13%	14%	5%+9.975%	5%	5%

 

Instagram/Facebook Giveaways

Gift Card Giveaways

Thank you to everyone participating in our gift-card giveaway contests. Please note that all gift-card giveaways are in Canadian dollars. We will provide you with a digital coupon code to use in our physical store or on our website in your local currency based on the foreign exchange rate on the day the giveaway winner is announced. Please note we do not charge any additional fees on this foreign exchange. Please note that we do not accept returns or exchanges for items purchased using a giveaway gift card. All items are final sale. Giveaway coupon codes can be used once per customer, and they do not include any carry over balance it is a one time use only please make sure to use all of it, so you don’t miss out on any of the credit amount. Please note that we offer FREE shipping on all orders using giveaway gift cards.  

 

Free Item(s) Giveaway

Thank you to everyone participating in our Free item(s) giveaway contests. Please note that all free item(s) giveaways are FREE shipping worldwide. Please note that free item(s) giveaways are not eligible for any exchange/return, the free item(s) are final sale.