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RETURNS AND REFUNDS

 

Thank you for shopping at TYH Boutique. If you are not entirely satisfied with your purchase, we are here to help.

 

Do not hesitate to contact customer service if you need assistance or have any questions concerning our returns and refund policy.

 

 

RETURNS

 

United States and Canada

 

TYH Boutique is proud to offer FREE returns.

 

In order to request a return, you can proceed using one of the following methods:

 

-        Contact customer service by phone at 1-877-568-5770

-        Send an E-mail to Returns@tyhboutique.com

 

Please include your Order ID, the item(s) you wish to return and the reason for your return.

 

You may return your item(s) for a full refund within 14 days of receipt. Items must be in new condition, never worn or washed and have their original tags. Once we receive your return request, we will send you an email with detailed return instructions, a pre-paid return label and a commercial invoice.

 

*Please note that items purchased on sale are eligible for an exchange or store credit only.

 

International

 

In order to request a return, you can proceed using one of the following methods:

 

-        Contact customer service by phone at 1-514-600-0621

-        Send an E-mail to Returns@tyhboutique.com

        

Please include your Order ID, the item(s) you wish to return and the reason for your return.

 

You may return your item(s) within 14 days of receipt. Items must be in new condition, never worn or washed and have their original tags. Please contact customer service for detailed return instructions as the procedure may vary by country.

 

*Please note that items purchased on sale are eligible for an exchange or store credit only.

*Please note that return shipping fees may apply.

 

 

REFUNDS

 

United States and Canada

 

Once your items are received, they will be inspected to ensure that the above conditions are met. Once your return is approved, we will initiate a full refund through your original payment method. You will receive the credit within a certain amount of days depending on the payment method used at the time of purchase.

 

International

 

Once your items are received, they will be inspected to ensure that the above conditions are met. Once your return is approved, we will initiate a refund through your original payment method. You will receive the credit within a certain amount of days depending on the payment method used at the time of purchase.

 

*Please note that return shipping costs may be deducted from your refund.